Address                             Keizerskroon 1

                                          2211 PT Noordwijkerhout

Telephone                          +31 616 610 631

Date of birth                       15-09-1964

Place of birth                      Sneek

Nationality                          Dutch

Status                                 Married









RSG Heerenveen,


Informatics (Drs)




University of Groningen, 1982-1988





Design Authority migration BSCS iXR2 – T-Mobile

Scills BV, 2007-current

Member of the 3-man Design Authority of the BSCS iXR2 migration project. Personal responsibilities included CDR collection, rating, billing and invoicing, product parameterisation, integration of new projects and SAP interfacing.



The project migrates T-Mobile’s retail billing system from BSCS6 to BSCS iXR2. The Design Authority is the functional and technical governance body of T-Mobile within the project organisation, responsible for overall solution, review and approval of System Integrator deliverables and T-Mobile specifications


Business Analyst – Ben / T-Mobile

Scills BV, 2002-2007

Business Analyst, responsible for discussing requirements with the business departments, creating functional and technical specifications and implementing rating and billing solutions in T-Mobile’s BSCS billing system.  Projects included re-branding, a multitude of new tariff plans both for the consumer and the business market, and addition of numerous add-on products.  Furthermore coaching of team members in specification and implementation of billing solutions.


T-Mobile’s Rating, Billing & Printing department is responsible for all retail billing activities within T-Mobile (BSCS6).


Business Analyst / Architect – Telfort / O2

Scills BV, 2001-2002

Business Analyst, working for Telfort’s IT&Billing department.  Responsible for discussing new requirements with the business departments, producing rapid impact analyses and high level designs, that specify the solution on a high technical level and whose estimates serve as input to the business case. 


Member of the Design Council, responsible for defining and maintaining a long term IT&Billing architecture and for approving all high level designs produced in the department.


The Telfort IT&Billing department is responsible for all IT and Billing related systems and activities within Telfort.


Technical Manager Transaction Processing System - KPN

Scills BV, 2000-2001

Technical Manager on the project team developing a high performance transaction processing system.  Responsible for all technical project issues, including the chosen overall technical solution.  The system is designed in a generic manner to allow for easy introduction of new services

KPN will use the Service Order Gateway (SOG) system to run a number of their core business processes on.  The system is based on Tibco middleware and is developed in JAVA and C++.


Billing Analyst - @Home

Scills BV, 2000-2001

Analysing and solving @Home’s most pressing billing and payments related business issues.  Solutions often extend the  ARBOR functionality, allowing critical business processes to be run in batch mode, rather than on a per customer basis.

@Home Benelux distributes high speed, easily accessible broadband internet services.  The services are billed using an ARBOR billing system.


Operations Support Manager Customer Care & Billing - Telfort

Scills BV, 1998-2000

Manager for the Billing Operations – Operations Support team, responsible for the technical support of Telfort’s  Kenan Arbor billing systems and controlling the introduction of new products into the operational environments.  Key support areas are: Rating & Billing, International Roaming, Network Service Provisioning (HLR, VMS, Pre-Paid, SMAS), CDR input (Billing Gateway). In addition to this, member of Telfort’s design authority, responsible for review and planning of changes to the billing architecture.


Telfort runs a number of Kenan ARBOR CC&B systems to serve the mobile (residential and Mobile VPN) as well as the fixed (Corporate Voice) market.  The systems interface with an Ericsson network.

Integration Manager Customer Care & Billing - Logica

Scills BV, 1998

Integration Manager for the 35-man Logica project team, responsible for integrating the Arbor CC&B system with a Versatility Call Centre application and interfaces to the outside world (network, financial, print bureau, pre-paid system, data clearing house, SIM vendor).

The challenges include working with a new CC&B product and extremely demanding time scales.  The project was delivered on time.


Telfort launched commercial mobile services in the Netherlands at the end of 1998. The CC&B system was the first fully operational Mobile Telephony version of the ARBOR system from Kenan Systems Corporation world-wide.

Product Manager Mediation Systems

Logica 1997-1998

Product manager of mediation systems, in particular Comptel- provided products. Responsible for setting up a global agreement with Comptel and for providing world-wide Logica subsidiaries with the required support during the pre- and post-sales phase of projects.


Comptel's Mediation Device Solution product family is used by a large number of telephony operators world wide.

Technical Manager Customer Care & Billing

Logica 1997-1998

Technical manager for the 20+ man project team responsible for the overall technical design and quality of the system delivered. Interfaces to financial systems, network elements (through Comptel's mediation products) and Logica's customer administration product were implemented and a number of add-on applications were developed.


Telkomsel's CC&B system was replaced by a system based on BSCS.  A number of performance increasing changes were implemented in the standard product.


Business Analyst Customer Care & Billing

Logica 1997

Business Analyst, responsible for capturing business requirements, analysing existing business processes and translating those into functional specifications for the CC&B solution to be implemented.


Telkomsel Indonesia wanted to upgrade their home-grown CC&B system to an environment consisting of a combination of standard products.


Team leader Customer Care & Billing

Logica 1996-1997

Responsible for requirements capturing, producing the functional specifications and leading the team responsible for the design and implementation of UM specific functionality, in particular the sub-systems interfacing with the GSM network elements (call records collection and on-line service provisioning).


Unisource Mobile (UM) planned to offer a one-stop shop for mobile telephony, integrated with their own international virtual private network, throughout the major countries of Europe. Billing system BSCS, interfacing with Ericsson mediation systems.



Logica 1990-1996

  • Project Manager, responsible for the management and design of the fixed-price project to develop a sorting and tracking system, based on Informix (Hokatex);
  • Analyst Designer Pipeline Control System, based on the HP.RTAP SCADA product (RRP);
  • Billing Consultant reviewing the CDR processing systems from a customer care point of view and producing a framework for a future systems architecture (KPN);
  • Team leader Billing responsible for leading acceptance test team (KPN);
  • Analyst Designer Pipeline Control System (Gasunie).